Student Care

 
 

Student Care

 
 

Student Care

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>> OUR CULTURE OF SAFEGUARDING

Safeguarding is everyone’s responsibility. Every day. Every child.

 

The safety and well-being of our pupils are our absolute priorities. We pride ourselves on a culture of high vigilance, where all staff are trained to identify the signs of risk and are empowered to act. We work closely with parents, the Local Authority, and community partners to ensure our children grow up in a safe, nurturing environment.

Meet Our Safeguarding Team

These members of staff are the main contacts in the event of a safeguarding concern. If you have a concern, no matter how small it may seem, please come and speak to us.

The School Designated Safeguarding Lead

Craig Heatly

The School Designated Deputy Safeguarding Lead

Monica Ande, Carolina Belmonte, Mark Bland, Rianna Dillon, Amelia Holme, Nisha Paul, Sarah Sawtell

Are you worried about a child?

If you have a concern about a child’s safety or well-being, please speak with a safeguarding authority today:

If a child is in immediate danger, dial 999.

School Support: Contact the School Safeguarding Team by calling the school office on 0208 988 5860.

Griffin Schools Trust (GST): If contact with the School Safeguarding Team cannot be made, reports can be made directly to the GST via safeguarding@griffinschoolstrust.org or 0208 698 7049.

For Local Support, or if your concern is urgent during out of school hours please contact the Waltham Forest Safeguarding Team by emailing MASHrequests@walthamforest.gov.uk or calling:
0208 496 2310 (Mon – Thurs: 9am to 5:15pm, Fri: 9am to 5pm)
0208 496 3000 (Out of Hours)

National Support: Call the NSPCC Helpline on 0808 800 5000 or email help@NSPCC.org.uk.

For pupils: If you are a child and need to talk, call Childline on 0800 1111.

Working with the Metropolitan Police to Support Our Students

At The Lammas School, we work closely with the Metropolitan Police and have access to the support of a Designated Ward Officer (DWO) for Children and Young People. These officers are part of the Community Policing Team and are dedicated to working with young people within our borough.

The DWO role focuses primarily on supporting the safety and wellbeing of young people outside of school, during their journey to school, at weekends, and school holidays. Rather than being based on-site, their work extends into the wider community, ensuring students are supported and safeguarded in all areas of their lives.

Friendships & Anti-Bullying

We are committed to providing a safe, friendly, and inclusive environment where every child feels they belong. We teach our pupils that bullying is the repetitive, intentional hurting of one person or group by another, and we empower our children to be upstanders rather than bystanders. Through our curriculum and daily school life, we foster a culture of kindness and respect, ensuring that every child knows they have the right to feel safe and the responsibility to look after one another.

A leading coalition of organisations and individuals that provides parents and children with expert tools, videos, and interactive resources to help stop bullying and create safer environments for all.

A specialist charity that provides practical support, training, and advice to help families challenge bullying and protect young lives, focusing on building a child’s confidence and resilience.

Keeping Children Safe Online

In an increasingly digital world, we believe that education is the strongest filter we can provide for our children. Our goal is to empower every pupil to be a confident, responsible, and resilient digital citizen.

We use assemblies, PSHE, IT lessons and the wider curriculum to deliver comprehensive guidance and advice to our students about how to keep themselves safe online. We ensure they understand how to navigate the internet with both curiosity and caution. From identifying fake news to understanding the importance of privacy and kindness in gaming, our curriculum is designed to support pupils now and in their future.

Practical, step-by-step tutorials for configuring device parental controls and expert guidance on navigating digital challenges.

Parents & Carers courses, online video resources and #WAKEUPWEDNESDAY weekly guides covering a huge range of online topics.

Offering practical advice on digital family life and the latest tech trends.

Provides support and services to children and young people, parents and carers and professionals working with children.

Provides conversation starters to help you talk to your child about their digital life, including tailored advice for children with SEND.

Practical toolkits and specialised advice.

Information from The National Crime Agency on protecting children from online exploitation, with dedicated spaces for parents and carers and children of all ages.

Expert, easy-to-follow advice on everything from technical security (passwords and antivirus) to protecting your child from online risks.

Family Support and Wellbeing

We recognise that for a child to be ready to learn, they must first feel safe, healthy, and happy. We are committed to working in partnership with our families to provide support at the right time to prevent small concerns from becoming larger challenges.

Domestic Violence

We are proud to be an Operation Encompass school. This is a police and education early information-sharing partnership which ensures that our school is informed by the police, prior to the start of the next school day, if a child has been involved in or exposed to a domestic abuse incident.

This early warning allows us to provide immediate support to the child, whether that is a quiet word, breakfast in the canteen, or simply a little extra time and understanding from their teacher.

Refuge is a national domestic violence service that helps to support women, men and children experiencing domestic violence. If you live in Warwickshire you can call 0800 408 1552 to speak to a support worker. If you are not able to call, please email DVSW@refuge.org.uk.

Supporting women and children across London to be safe from abuse in all forms.

Offering specialist services for Black and minoritised women, predominantly women from South Asian, Turkish and Middle Eastern communities who have experienced or are at risk of violence.

Prevent Duty

As part of our wider safeguarding responsibilities, we have a statutory duty to protect our children from the risk of radicalisation and extremist ideologies.

We deliver this through a broad and balanced curriculum that promotes Fundamental British Values, including democracy, the rule of law, individual liberty, and mutual respect.

We aim to build our pupils’ resilience to radicalisation by providing a safe space for them to debate and challenge ideas.

If you have a specific concern regarding radicalisation or extremist behavior, you can contact our Schools Safeguarding team or the Waltham Forest Prevent Team by emailing prevent@walthamforest.gov.uk or calling 0208 496 3000. Alternatively, you can call the ACT Early Support Line on 0800 011 3764, in confidence, to share your concerns with our specially trained officers, available 24 hours every day.

A government-backed site providing practical advice and “conversation starters” for parents to help protect children from radicalisation and extremist influences.

A dedicated resource for families to learn the signs of radicalisation and find out how to share concerns in confidence to get a child help before they are led down a dangerous path.

Mental Health & Wellbeing

Mental health is just as important as physical health. We want our students to leave us with the emotional vocabulary to express how they feel and the resilience to handle life’s ups and downs.

How we support our students:

  • PSHE lessons focused on emotional literacy.
  • Calm zones and reflection spaces available to all.
  • Access to a creative therapist, Sycamore Counselling services and our Senior Mental Health Lead.

The Lammas School has partnered with Place2Be, a national charity with 30 years experience supporting schools to improve the confidence and well-being of children and young people.

Place2be provides emotional and therapeutic support to young people enabling them to think about any worries they might have. They provide one-to-one and group counselling using tried and tested methods backed by research. Our students can be referred to Place2Be by a member of the Student Care Team or can self-refer by emailing place2talk@thelammas.com. If you require more information, please contact your Year Leader.

Expert advice on talking to children about their mental health.

A safe and anonymous online mental wellbeing community for children and young people. It offers access to professional counsellors, peer support forums, and helpful articles without any waiting lists.

A free, confidential, 24/7 text support service for anyone in crisis. Simply text ‘SHOUT’ to 85258 to connect with a trained volunteer at any time of day or night.

A brilliant parent helpline and survival guide for managing child anxiety and behavior.

Provides expert advice and practical tips to help you look after your mental health. Their Your Mind Plan tool offers a personalised action plan to help deal with stress and anxiety.

Available 24 hours a day, 365 days a year, for anyone who needs someone to listen without judgement. You can call them free on 116 123 if you are going through a tough time or are worried about someone else.

Practical tips for parents and carers to support children’s wellbeing and manage family stress.

A campaign led by the Royal Foundation that works to tackle the stigma around mental health and provides a wide range of resources to help families start positive conversations about wellbeing.

A specialist bereavement charity providing expert support, resources, and a dedicated helpline for children and young people who have lost a loved one, helping them to navigate their grief in a safe and understood way.

Health & Nutrition

We believe that a healthy body is the foundation for a healthy mind. We take a holistic approach to our pupils’ wellbeing, ensuring they understand the importance of nutrition, physical activity, and self-care through our curriculum and daily school life.

How we support our families:

  • Breakfast Club: We are pleased to offer a breakfast club to ensure all our students can start their day with a healthy meal, ready to learn. Please contact the school office for more details.
  • Medical Needs: We work closely with families and community health partners to support children with long-term medical conditions or allergies.
  • Community Health: We can signpost you to local school health services for advice on childhood milestones, hearing/vision checks, and physical development.

Formerly Change4Life, this site is packed with healthy lunchbox ideas, sugar swaps and fun ways to get the family moving.

During school holidays, the HAF programme provides free healthy food and enriching activities to children who receive benefits-related free school meals.

If you are facing financial hardship, the Trussell Trust can help you find your nearest foodbank.

Beezee Families is a free, award-winning, programme that helps the whole family learn about healthy lifestyles. Options for in-person or online group sessions.

Essential advice for parents on establishing good sleep hygiene, the foundation of good mental health.

Personal Development (PSHE & RSE)

Our Personal Development curriculum is designed to support our students and their real world challenges and opportunties. Trained professionals are here to provide guidance on the topics that matter, including:

  • Relationships & Consent: Understanding what a healthy relationship looks like, spotting the warning signs of toxic behaviour or control, and knowing your rights.
  • Sexual Health & Inclusivity: A safe, respectful space to get factual information about your body, choices, and identity without any awkwardness or judgment.
  • Your Future (Work, Finance & Uni): From writing a standout CV and figuring out university applications to the practical stuff like learning how money, taxes, and budgeting actually work.
  • Real-World Pressures (Alcohol, Drugs & Crime): Clear guidance on how to navigate peer pressure, look after their safety, and make informed choices when facing complex challenges, including illegal substances, youth crime, and the risks of exploitation or gang involvement.
  • Digital Resilience: How to manage social media, limit online stress and understand the unrealistic pressures of the internet.

Alongside what is taught in class, links to incredible resources can be found below.

Essential support for under 25s in the UK. Mental health, relationships, identity, work, sex, money and more. The Mix covers what life’s really like. No filters, no fluff. Just honest content to help you feel seen, supported and in the know.

Your free & confidential sexual health & wellbeing experts.

Guidance for understanding the realities of youth crime, gang culture, and “county lines” exploitation. Providing a safe, anonymous route to report concerns.

Works with young people providing intervention, crime diversion, rehabilitation and victim services.

Talk to Frank for facts, support and advice on drugs and alcohol today.

Ivison Trust is here to support families affected by criminal and sexual exploitation.

Need to talk?

If your family is going through a difficult time, whether it’s bereavement, financial stress, housing or a change in circumstances, please reach out to our DSL. We are here to listen, not to judge, and we can signpost you to specialised local support services.

Bringing together a range of organisations and professionals to offer early help services, advice, guidance, and support.

The Children and Family support page offers a wide range of specialist information and services to support schools and settings in meeting the educational and emotional needs of children and young people.

Reporting Concerns about a Staff Member

If your concern relates to the conduct of a member of staff, this must be reported directly to the Head. If the concern is about the Head, please contact the Griffin Schools Trust.

Key Policies & Documents

We operate in strict accordance with the DfE’s statutory guidance.

You can find the following and more on our policies page:

  • Safeguarding and Child Protection Policy
  • Attendance Policy
  • Supporting Pupils with Medical Conditions Policy
  • Whistleblowing Policy

Proud Traditions | Wide Horizons | High Achievement

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